Sebastian Stöhr
Turning Enterprise AI from pilots into practice | Sr. Advisor AI Transformation
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A use case can be technically feasible and still be a bad operational decision.
Feasibility is easy to demonstrate. Operating cost shows up later: someone needs to define what good output looks like, review failures, update prompts and context, maintain permissions, notice quality drift, and own the escalation path.
Review and maintenance effort is not the same for every workflow. Ticket triage is cheap to check, and cheap to correct when it is wrong.
Documentation for a legacy system is the case I keep coming back to. The generated text reads well. Confirming it is correct means reading and understanding the code, which was the expensive part to begin with. The work did not disappear. It moved from writing to checking, and checking now needs someone senior.
Same model, same accuracy, opposite economics.
So before funding a use case, check one thing: can someone verify the output without going back to the source?
If yes, review stays cheap and the value survives contact with operations.
If no, you have not removed work. You have just changed its shape.
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Is this workflow worth operating?